Last updated July 15, 2025

Thank you for your purchase . We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us

for a refund or an exchange. Please see below for more information on our return policy,

conditions:

All returns must be postmarked within seven (7) days of the purchase date. All returned terms must be in new and unused condition, with all original tags and labels attached.

 

To return an item, please email customer service at s ales @hardwood shop.co.uk to obtain an return Merchandise Authorization (RMA) number. After receiving an RMA

number, place the item securely in its original packaging, and mail your return to the following address

Hardwood Shop

Attn: Returns

A D S Laser Cutting Ltd, Fox’s Site

40 Sunningdale Road

Leicester, LE3 1UE LE3 1UE

United Kingdom

 

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to

process your return or exchange . We will notify you by email when your return has been processed

” For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note

A £10.00 restocking fee will be charged for all returns.

If you have any questions concerning our return policy. please contact us al